What to Expect

Rights & Responsibilities
Understanding your rights as a client and our shared responsibilities ensures a healthy therapeutic relationship.
Your Rights

Confidentiality: Everything shared in therapy is kept confidential. Confidentiality may be breached only if there is a risk of harm to yourself or others, in line with safety and legal protocols. Therapists also participate in professional supervision, where aspects of the therapy process may be discussed to support quality of care while maintaining confidentiality.

Respect & Dignity: You will be treated with respect, dignity, and compassion at all times, regardless of background, identity, beliefs, or experiences, in alignment with Trauma Release & Wellness Centre’s trauma-informed values.

Your Responsibilities

Active Participation: You are encouraged to engage openly and honestly in therapy and to share any concerns, difficulties, or feedback that arise during the process.

Commitment to the Process: Attending sessions consistently supports therapeutic progress. Sessions are pre-booked, and the same weekly slot is reserved unless you request a change. If a slot remains inactive for two consecutive weeks, it may be released to support other clients.

Our Counselling Agreement
Our counselling agreement is designed to create a safe, transparent, and respectful therapeutic relationship. It outlines how we work together and what you can expect from therapy at Trauma Release & Wellness Centre.
Our Commitment to You

Confidentiality:
Everything shared in therapy is kept confidential. Confidentiality may be breached only if there is a risk of harm to yourself or others, in line with legal and safety obligations. Therapists also participate in professional supervision to support treatment quality while maintaining confidentiality.

Session Structure

Session Length:
Sessions are typically 50–60 minutes in duration.

Frequency:
Sessions are usually held weekly or bi-weekly, depending on therapeutic needs and capacity.

Boundaries & Safety

Professional Boundaries:
Therapists maintain clear professional boundaries. Dual relationships and social interactions outside therapy (including social media connections) are not part of the therapeutic relationship.

Frequently Asked Questions

What does “trauma-informed” mean at Trauma Release & Wellness Centre?

Being trauma-informed means we understand how trauma impacts the nervous system, emotions, relationships, and behaviour. Our work prioritises safety, choice, collaboration, and pacing. Therapy is never rushed or forced, and you remain in control of what is explored and when.

What happens in the first therapy session?

The first session is a gentle orientation. We focus on understanding what brings you to therapy, answering your questions, and helping you feel safe and grounded. There is no pressure to share more than you are ready for. Therapy moves at your pace.

What if I feel nervous, unsure, or don’t know what to say?

That is completely normal. Many people come to therapy feeling unsure or overwhelmed. Your therapist will guide the session and support you in finding words—or simply noticing what is happening in your body and emotions. You do not need to have everything figured out to begin.

Do I need a diagnosis to start therapy?

No. You do not need a diagnosis to begin therapy. We focus on your lived experience, current challenges, and goals rather than labels. If a diagnosis becomes clinically relevant, it will be discussed collaboratively.

How long does therapy usually last?

The length of therapy varies from person to person. Some people come for short-term support, while others choose longer-term work. Therapy duration is reviewed regularly and adjusted based on your needs, goals, and capacity.

Is therapy confidential?

Yes. Everything shared in therapy is confidential, except in situations where there is a risk of harm to yourself or others, as required by safety and legal guidelines. Therapists also participate in professional supervision to support quality of care while maintaining confidentiality.

What is your affiliation with Arizona Trauma Institute (ATI)?

Trauma Release & Wellness Centre has been working with Arizona Trauma Institute for several years. Our therapists are trained in trauma-informed frameworks aligned with ATI principles, including nervous-system-based care, safety-first trauma processing, and ethical clinical practice.

What is TRE (Tension & Trauma Release Exercises)?

TRE is a body-based practice that supports the release of deep muscular tension and stress through natural neurogenic tremors. It helps regulate the nervous system and can be supportive alongside therapy. TRE is always introduced carefully and in a regulated, informed manner.

Do I have to do TRE if I start therapy?

No. TRE is optional. Some clients choose to integrate it into their healing process, while others focus solely on therapy. Your therapist will discuss options with you and support what feels right for you.

Do you work with children individually?

In family work, especially when a child is involved, we do not work with the child in isolation. We focus on regulating the family system as a whole. When caregivers and the family environment become more regulated, children naturally experience more safety and stability.

Is online therapy available?

Yes. We offer both in-person and online sessions. Online therapy is conducted with the same trauma-informed principles and professional standards as in-person work.

How do I know if this space is right for me?

If you are looking for therapy that is gentle, respectful, body-aware, and paced around safety and regulation, this space may be a good fit. You are welcome to book a consultation to explore this further.